Shipping Policy

Shipping and refund Policy 

Thank you for choosing Label Navyata as your shopping destination. We appreciate your trust in us and are committed ensuring your shopping experience to be delightful. Please read the below information for further details.

Policies 

No returns/ refund /exchange on any items. Exceptions may apply in special cases, where return or exchange is considered, and in such instances, customers will be responsible for the two-way shipping costs.

Cancellation for products is only possible if you email to us before the dispatch of order.

No COD option available 

For any queries/ clarification- please write to us at thelabelnavyata@gmail.com

Change of address is only possible if the parcel is not dispatched. Address that has been input while placing the order will only be accepted.

 If there is any mistake in shipment details then the shipping cost would be borne by the customer. 

 All the customer queries would be responded in 24-48 hours.

Refund policy

Refund request should be raised by the customer within 3 days of delivery. Requests before or after that timeframe will not be
eligible for refund.

Refund requests will be acknowledged and approved in accordance with policy rules within 24-48 hours of receiving the customer's request.

Upon receiving the product back to our warehouse the QC will be done and if found proper in same condition as dispatched then the refund will be processed.

The refund amount will be credited back to the customer via the original payment method or as store credit within 7 working days of product collection.